Privacy Policy

Privacy Policy

Hamilton Restoration
Effective Date: 04/19/2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Hamilton Restoration (“we,” “us,” or “our”) does not share customer opt-in information, including phone numbers and consent records, with any third parties for marketing or promotional purposes. All SMS opt-in data is kept strictly confidential and used only to provide our services.

1. Information We Collect

Personal Information:

• Name, email address, phone number, and property address

• Service request details and appointment information

• Payment information (when applicable)

• Communication consent records (SMS, email, etc.)

Non-Personal Information:

• IP address, browser type, and device information

• Website usage data and analytics

• Cookies and tracking technologies

Customer Communication Data:

• Inquiry history and service requests

• Appointment records and preferences

• Feedback and service history

2. How We Use Your Information

We use your information to:

• Provide and improve restoration services

• Schedule appointments and respond to inquiries

• Send service updates and important notifications

• Process payments and transactions

• Maintain communication records and consent

• Improve website performance and user experience

• Ensure security and prevent fraud

3. SMS Messaging & Compliance (A2P)

By providing your phone number and opting in, you agree to receive SMS messages from Hamilton Restoration, including appointment reminders, service updates, and customer support messages.

Consent & Opt-In:

• Messages are only sent after explicit consent

• We maintain secure records of all opt-ins

Opt-Out:

• Reply STOP at any time to unsubscribe

• You will receive a confirmation and no further messages

Message Details:

• Message frequency varies

• Message and data rates may apply

• Messages relate only to requested services unless additional consent is given

Help:

• Reply HELP for assistance or contact us directly

Data Protection:
Your mobile information and SMS consent will never be shared with third parties for marketing. It is only used to deliver the services you requested.

4. Information Sharing & Disclosure

We do not sell or rent your personal information. We may share data only in the following cases:

Service Providers:

• Payment processors, scheduling tools, and SMS providers

• Only to deliver services you requested

Legal Requirements:

• When required by law or legal process

Business Transfers:

• In case of merger or sale, your data remains protected

Important:
SMS opt-in data and consent are never shared with third parties for marketing purposes.

5. Data Security

We use appropriate security measures to protect your information, including:

• Data encryption

• Secure systems and access controls

• Regular monitoring and updates

While we take strong precautions, no system is completely secure.

6. Cookies & Tracking Technologies

We use cookies to:

• Improve website functionality

• Analyze traffic and performance

• Enhance user experience

You can manage cookies through your browser settings.

7. Your Rights & Choices

You have the right to:

• Access or update your information

• Request deletion of your data

• Opt out of emails or SMS (reply STOP)

• Withdraw consent at any time

To make a request, contact us using the details below.

8. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy at any time. Changes will be posted here with the updated effective date.

10. Contact Us

Hamilton Restoration
📞 689-222-7033
📧 [email protected]
📍 9851 SR-33 | Groveland, FL 34736